Tenants ‘bowled’ over by cheaper heating bills thanks to state of the art Ecodan installation

// heating and ventilation

Housing association tenants at a block of flats in Buckinghamshire are benefiting from a series of Ecodan air source heat pumps from Mitsubishi Electric.

Bowling Court previously relied on electric heating and required a new, low cost heating system that could be controlled easily by the tenants and help to reduce fuel poverty.

Built in 2005, Bowling Court is located on East Street, Chesham, and is managed by Hightown Housing Association, a charitable organisation operating across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire.
Hightown aims to help people who need support and care or who cannot afford to buy or rent a home at market values. Hightown builds hundreds of much needed new homes and provides care and supported housing services for a wide range of people.
Mitsubishi Electric’s 4kW monobloc Ecodan QUHZ heat pump system and thermal store combines efficiency in hot water production with reliable and renewable heat provision all year round.
Reading-based installation company Faulkners has years of experience in dealing with renewable technologies and has worked with Mitsubishi Electric’s Ecodan system on previous projects.
Faulkners’ Managing Director, Kim Faulkner, said: “Air source heat pumps are an ideal solution that will help reduce both running costs and emissions over traditional carbon intensive heating. The Ecodan system is particularly suitable for properties like Bowling Court, which is in an off-gas area.”
The Ecodan QUHZ operates with a very low noise output and built-in energy monitoring as standard.
A communal Wi-Fi hub installed by Hightown allows the tenants to monitor and control their heating through Mitsubishi Electric’s MELCloud application.
MELCloud is simple to set up and gives the Bowling
Court tenants complete control of their Ecodan system over a wireless internet connection.
Tenants can view and control their heating and hot water from anywhere in the world, keep an eye on energy consumption and amount of heat energy produced, set up schedules and run a holiday mode, get temperature history reports, take in a live weather feed from the Ecodan’s location and share or restrict access to the Ecodan system.
The installation was straightforward, beginning in December 2017 and completed in February 2018, and the residents are now reaping the rewards. One of the tenants said the Ecodan system had reduced her heating bill from £35 a week to £15
a week.
Mark Salmon, Procurement Manager at Hightown Housing Association, believes the installation will prove to be a great investment, concluding: “The benefits of the Ecodan system, both short and long term, played a big part in our decision to upgrade the heating system at Bowling Court. Its flexibility, easy operation, low noise levels and, perhaps most importantly, low running costs will prove popular with our tenants at Bowling Court.”
Its low noise output was a key factor in choosing the QUHZ as it meant the units could be fitted on the balconies of all of Bowling Court’s properties. The thermal store has been specifically designed to work with this system, providing instantaneous hot water without the need to pasteurise.

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