House Tag is a cost-effective, easy-to-use solution that enables Housing Associations and Local Authority landlords to centrally store property-related documents and certificates. Through a secure online portal, stakeholders can quickly access documentation associated with a property, with permissions and access levels controlled by the landlord.
Our in-property House Tag further enhances the solution's benefits. Using a QR code, the tag can be scanned with any web-enabled smartphone or tablet, allowing residents to view or download documents shared with them by their landlord. Contractors visiting the property can scan the same QR code and, following a secure login process, access restricted documents relating to previous works. This can significantly reduce time spent diagnosing faults and help avoid unnecessary return visits.
Originally, House Tag was developed as an auditable solution for serving mandatory documents to residents, such as Landlord Gas Safety Records (LGSRs) and Electrical Installation Condition Reports (EICRs). Through customer feedback, the platform has evolved into a comprehensive document management solution capable of storing and sharing virtually any property-related document. Built-in anonymisation tools help remove tenant information, ensuring documents remain outside the scope of GDPR requirements.
One of the most popular features is the House Tag Manual Library. Gone are the days of missing paper manuals following a tenancy change. Residents and contractors can instantly access operating and installation manuals for equipment installed within the property, whenever they are needed.
Examples of documents currently stored by our customers include:
• Gas and Electrical Safety Certificates
• Works Documentation (all trades)
• Energy Performance Certificates (EPCs)
• Building Control Certificates (Part P)
• Asset Registers and Lists
• Portable Appliance Testing (PAT) Certificates
• User Guides and Installation Manuals
• Asbestos, Damp & Mould, and Legionella Reports
• Site Plans
• Emergency Contact Information
• Satisfaction Surveys and Tenant Satisfaction Measures (TSMs)
• Domestic Abuse Support and Signposting Information
While Census 2021 data indicates that 93% of the population has access to a web-enabled smartphone or tablet, we recognise that some residents may still be unable to access digital documents. To address this, we offer our Print & Send managed service. Simply flag the relevant property within the portal, and important documents can be automatically printed and posted on your behalf.
Looking ahead, our development roadmap includes new features designed to help landlords prepare for and comply with Phase 2 of Awaab's Law. There has never been a better time to discover how House Tag can benefit your organisation, residents, and contractors.
All for less each year than many people spend on their regular coffee habit.
Contact us today: sales@housetag.co.uk | 01156 500148
www.housetag.co.uk
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