Transform the way you manage your properties for enhanced resident living

Housing associations and property managers have many responsibilities. But fundamentally, they are responsible for ensuring that their resident’s properties are safe, secure and in good condition. Ensuring this, however, can be tricky. From running water and heating to lighting and ventilation, there are a number of factors to consider. And in turn, a number of challenges to overcome.

Damp and mould presents one of the biggest risks. It's not a new challenge, and its effects have been well documented, particularly following the tragic death of two-year-old Awaab Ishak caused by prolonged exposure to mould. Following the coroner’s November 2022 report, social housing providers, including local authorities and housing associations, were asked to submit evidence about the extent of damp and mould in tenants’ homes and how they were tackling the issue.

Since then, new guidance has been issued, and new Government legislation has been introduced, notably ‘Awaab’s Law’ which requires landlords to fix reported health hazards within specific timeframes.

Housing associations, landlords and property managers need to take a proactive approach to address the issue of damp and mould. Identifying, understanding and tackling the underlying issue that is a crucial aspect, but one that is not always easy.

Helping to solve this challenge, however, is Vericon Systems, a leading manufacturer of connected, remote technologies that are specifically designed to manage and control essential building services. We use real-time data, advanced analytics and machine learning to develop systems and solutions that give housing providers better visibility of their housing stock and a deeper understanding of their resident’s living environment.

Our latest solution, HomeHub, has been specifically developed to transform the way housing providers manage their properties and support residents.

With its user-friendly touchscreen, HomeHub provides real-time visibility into environmental conditions within a property, such as humidity levels and potential damp and mould issues, by assessing the risk in each room every five minutes rather than providing a general view over a 24-hour period.

Thanks to its intelligent machine learning, HomeHub ‘learns’ the property’s unique heating characteristics, enabling it to accurately calculate the time needed to achieve the desired temperature. This data can help landlords and property managers better identify properties with inefficient heating systems or inadequate insulation, providing valuable insights for optimisation and improvement.

It also enables direct and proactive communication between landlords and residents, available in multiple languages, to address concerns or when an issue occurs, with regular updates to provide tenants with reassurance that the relevant parties are working to resolve the issue.

In the event of maintenance or repair works being required, the Track My Repair feature enables residents to follow their case with a simple flow chart that automatically updates once each milestone is reached with detailed notes and information, and a full audit log for both residents and landlords, so both parties know exactly what is going on. The system can also be used by property managers to notify residents of any disruption to boiler performance, providing reasons for the interruption and contact details to schedule an engineer visit, as well as provide reminders for booking annual gas safety checks.

Take control of your properties and protect residents living conditions with HomeHub. To find out more, contact us now on hello@vericonsystems.com or 01242 582 555.